Why is 'Privacy' important?

Every company has a responsility to respect a customers personal data. This comes under the General Data Proection regulation, which for the United Kingdom is regulated and goverened by the ICO.

The Crafty Wagtails fully supports and is committed to complying with the General Data Protection Regulation (GDPR).  We are committed to the protection of personal data belonging to our customers and suppliers. We ensure personal data is collected, stored and disposed of in a manner compliant with the requirements of the GDPR.

What information do we collect about you?

We collect information about you when you open an account, register on our website, place an order with us, or request information from us. The type of information we collect includes your name, address, email address and telephone number so that we can contact you accordingly.

We may also obtain information about your usage of our website using Cookies.

How do we use the information we collect about you?

We may use your personal information for one of the following reasons:

1) to process any orders that you have placed and to manage your account with us.

2) to provide a more personalised online experience.

3) for record keeping purposes.

4) to keep you informed about our products and services that we offer.

5) for our research purposes, on an anonymous basis, to track activity on our website,  to improve our content.

We only retain your information such as is required for legitimate business purposes and legal requirements.

If you no longer want to receive material from us each time that you receive a communication, please email us at info@thecraftywagtails.co.uk

Disclosing your data

We will never make your personal information available to third parties for marketing purposes and will only discuss your details with other companies if you have given us permission to do so or where it is necessary to do so to satisfy any request for products or services on your behalf. This may include but is not limited to answering your questions about products or services, sending postal mail and e-mails and analysing data. We will only provide those companies with the information they need to deliver the service we have engaged them for, and they are prohibited from using that information for any other purpose.

We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it.

How is your information protected?

We take the protection or your data seriously and have the appropriate security measures in place to keep it safe. We strictly restrict access to personal information. Only employees who need the information to perform their tasks have access to it.

Cookies

Our Website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the website, you agree and consent to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Changes to this privacy policy

We regularly review our Privacy Policy and if we make any changes to this, we will post them on our website.

Your rights

You may request details of personal information that we hold about you by contacting us at info@thecraftywagtails.co.uk 

The website

This website and it's owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Data Controller

The data controller for 'The Crafty Wagtails' is Mrs Emily Surash.